Equestrian Lifestyle
FAQ
Frequently asked questions
How much does shipping cost?
Shipping within Canada is a flat rate of $10, with free shipping on orders over $75.
Shipping to the United States is also $10, with free shipping on orders over $75. Please note that U.S. orders may be subject to applicable taxes, duties, tariffs, or customs fees, which are the responsibility of the customer
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right. Please visit "Returns and Refunds"
Are any purchases final sale?
We are unable to accept returns on certain items, including gift cards and sale items
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Do you ship internationally
Yes, we’re happy to ship worldwide! Please note that duties, taxes, tariffs, or customs fees may apply upon delivery. We recommend checking with your local customs authority for information about any additional charges that may apply to your order.